11/21/2022 0 Comments Template majmu syarif download cdr# /usr/share/doc/request-tracker3.6/NOTES.Debian # These are the bits you absolutely *must* edit. Replace the contents of the existing file with the following: This will install request-tracker to /opt/rt3Ĭreate a copy of request-tracker’s main configuration file (incase things go wrong):Ĭp /opt/rt3/etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm.old We can now install request-tracker 3.8.2: If successful, we should be prompted with: All dependencies have been found. Now let’s make sure that all the dependencies have been installed: You might find a dependency or two may fail, try (select yes at all prompts): If you are warned that you have missing dependencies, escape and perform the following.ĭownload and install the required dependencies (select yes at all prompts): Install apache2/libapache2/mysql/postfix (if you haven’t already):Īpt-get install apache2 libapache2-mod-perl2 mysql-serverĬheck if you have the required dependencies (chances are you need to install them): make Update cpan configuration: cpan o conf init o conf prerequisites_policy follow o conf commit If you do, you may need to approach some of the steps differently. I’m making the assumption that you do not have apache2, mysql and a few other bits and pieces It was initially developed in cooperation with JANET-CERT, and in 2006 was upgraded and expanded with joint funding from nine Computer Security Incident Responseįor those of you who don’t know what request-tracker is, it’s a rather extensive open source Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the RT's first release in 1996 was written by Jesse Vincent, who later formed Best Practical Solutions LLC to distribute, develop,Īnd support the package.RT is open source (FOSS) and distributed under the GNU General Public License. To coordinate tasks and manage requests among a community of users. Request Tracker, commonly abbreviated to RT, is a ticket-tracking system written in Perl used
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